Baler is a specialized FSM and ERP platform designed for small and mid-sized OEM manufacturers. We combine machine lifecycle management, dispatch, and a dealer network into one auditable database.
We understand the structural problems of European engineering.
Traditional helpdesks charge a fee for every user. For a mid-sized manufacturer with dozens of independent global dealerships, assigning an account to every external technician is financially unsustainable. Baler lets you connect your entire distribution network without increasing your software costs.
We're not just a "text-based helpdesk." Every service ticket and field photo in our relational database is firmly tied to a specific machine model, a unique serial number, and its specific bill of materials (BOM). This creates perfect feedback for your engineers.
Your industrial know-how and your customers' sensitive data stay safe. Unlike shared clouds, you get isolated infrastructure and a database (Single-Tenant), guaranteeing complete data sovereignty and enabling deep integration with your ERP.
When a press jams, your customer burns money. Here's how Baler closes the diagnostic loop in minutes.
Stop losing margin to manual data re-entry and expensive licenses.
See the proposalWe can deploy Baler in the Cloud (yourcompany.balerportal.com) or directly on your company's own servers.
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